FAQs

Q: What is a Tidy Totes bag insert?
A: A Tidy Totes insert is a specially designed organizer that fits inside your tote or handbag. It includes multiple compartments, zippers, and pockets to help keep your essentials tidy and easy to access.

Q: Will the insert fit my bag?
A: Our inserts come in medium and large, sizes to suit most standard handbags and totes. Please refer to the product dimensions listed on each item and measure your bag’s interior to ensure the best fit.

Q: Can I move the insert between different bags?
A: Yes! Our inserts are lightweight and portable, making it easy to transfer them from one bag to another without the hassle of unpacking.

Q: Are the inserts easy to clean?
A: Absolutely. They’re made from durable, easy-to-clean materials. For light messes, simply wipe with a damp cloth. For deeper cleaning, spot-clean with mild detergent.

Q: Do you ship internationally?
A: No, we only ship domestically. Rates and delivery times vary depending on your location and are calculated at checkout.

Q: How long does shipping take?
A: Please allow up to 2 business days for processing. Delivery typically takes 5–7 business days, or 7–10 business days for regional or remote areas.

Q: What is your return policy?
A: We accept returns or exchanges for faulty or defective items. We do not offer refunds for change of mind but are happy to provide store credit or an exchange once the item is returned in original condition. Sale items are final unless faulty.

Q: How can I contact customer service?
A: You can reach us through our Contact Us page or email us at support@mybelgrave.com. We aim to respond within 1–2 business days.

Q: Do you offer gift wrapping?
A: While we don’t currently offer gift wrapping, all orders are neatly and securely packaged—great for gifting!

Q: Can I track my order?
A: Yes. Once your order has been shipped, you’ll receive an email with a tracking number so you can follow its journey to your door.